Home

ai adoption in healthcare graphs

Artificial Intelligence 70% of Providers Have AI Plans, But Teams Aren’t Set Up to Use Them

Infographic stating “Ready to Boost Sales with AI? Fix Your Workflows First,” highlighting 4 key fixes, 30%+ win-rate gains, and response time reduced from 4 hours to 37 minutes.

Artificial Intelligence AI Promises 30% Sales Wins, But You Need to Fix These 4 Things First

Graphic titled “Are support teams ready for AI in 2026?” featuring the text “3 Critical AI Limits Support Teams Must Manage” and a 3D network illustration with connected user icons, warning symbols, and a check mark, alongside the caption “Hugo Shows Why

Artificial Intelligence 3 Critical Limits of AI in Customer Support That Leaders Can’t Ignore in 2026

Suggestion box with issues and complaints

eCommerce eCommerce Support Playbook: What Broke in 2025, How to Prepare for 2026

Trending Brands - Hugo Inc.

Onboarding Strategies That Build Trust, Earn the ‘Right to Lead’

By Andrea Surnit | 3 months ago | 3 min read

Business Productivity

AI Isn’t Enough: Why 82% of Leaders Still Miss What Customers Actually Want

By Ilze-Mari Gründling | 3 months ago | 3 min read

Travis Low, vice president of Hugo

Why Fintechs Are Turning to Outsourcing to Scale CX and Build Trust in 2025

By Andrea Surnit | 3 months ago | 3 min read

Illustration of GPT-5 balancing custom AI, finance, and growth on a scale, symbolizing fintech efficiency and scalability.

Artificial Intelligence

GPT-5 Is the New Benchmark for Custom AI Systems in Fintech

By Ilze-Mari Gründling | 3 months ago | 7 min read

Artificial Intelligence

As Companies Race to Adopt AI, 4 Questions Reveal Who’s Truly Ready

By Andrea Surnit | 4 months ago | 4 min read

An infographic displaying a world map, with different professionals placed in each continent

Business Productivity

The Secret to Cutting BPO Hiring Time From Months to Weeks — Backed by Data

By Ilze-Mari Gründling | 9 months ago | 3 min read