3 Case Studies on Scaling SMB SaaS Safely in the Healthcare Industry

Key Takeaways:

• Software Companies like Designli allow brands to develop new software solutions that resolve ongoing business challenges.
• The Designli team, a digital solutions agency, has a proven track record of helping clients fulfill projects of all sizes.
• Healthcare companies, such as 1MAC Anesthesia, Eume, and AskIris, have partnered with Designli to bring their visions for faster scalability to life.

Scaling a healthcare-focused SMB SaaS requires a careful balance between security, compliance, and scalability.

Designli, a software developer for SMBs, supports healthcare SaaS companies by offering:

• Custom solutions for projects ranging from patient-centered solutions to provider-specific applications
• Compliance expertise to ensure adherence to all relevant laws and standards that can save you time and money
• Scalable infrastructure that offers the flexibility needed to grow and change based on the size of your organization

These services have been instrumental in helping launch and expand several healthcare platforms.

Let’s explore three real-world case studies that showcase Designli services. Plus, how it’s helped healthcare SaaS platforms scale while ensuring regulatory compliance, security, and adaptability.

1MAC Anesthesia: Automation and Transparency in Healthcare Staffing

Challenge

Hospitals and healthcare facilities struggle to find and hire anesthesia providers quickly and efficiently. The process involves managing various employment types (W2, 1099, locum tenens), negotiating contracts, and ensuring fair market pay.

Solution

To help 1MAC Anesthesia scale faster and solve significant pain points, Designli provided:

• Smart job matching and direct communication: Using powerful algorithms, providers and facilities are seamlessly matched, and they can now message one another directly via the platform.
• Transparency in pay and rates: Providers can access local and national pay trends, helping them set their preferred rates and maximize earnings in an industry that often lacks transparency.
• Simple CV updates and contracts: The platform allows providers to easily maintain their resumés, while also handling negotiations and contract execution all in one place.
• Efficient staffing: Facilities can quickly fill open roles with on-demand access to qualified providers, significantly reducing the time spent on administrative tasks.

Keith Shields, CEO at Designli, shared that "Working with 1Mac Anesthesia is a great example of how immersive design and the right technical strategy can simplify even the most complex processes. We're proud to have helped bring their vision to life and deliver a solution making a meaningful difference in the healthcare industry."

Conclusion

By leveraging automation, 1MAC Anesthesia streamlined the hiring process, allowing facilities to find qualified providers faster.

Providers now enjoy improved pay transparency, direct communication with facilities, effortless resumé updates, and streamlined contract management.

With Designli’s support, the 1MAC web, iPhone, and Android platform is secure, compliant, and scalable, making it a trusted solution for healthcare staffing.

AskIris: Improving Efficiency with Smart Inventory Management

Challenge

Hospital supply rooms have a reputation for being difficult to navigate, causing nurses and healthcare professionals to spend too much time searching for supplies when they could be assisting patients.

These delays lead to frustrated staff, dissatisfied patients, and, in some cases, serious consequences for patient care.

Solution

To cut down on this time-consuming task, AskIris partnered with Designli. Together, they developed a mobile application that simplifies supply management, helping healthcare professionals streamline inventory management.

The benefits include the following:

• Streamlined MVP Development: Designli used its own SolutionLab to create a simple CSV-based workflow, allowing hospitals to onboard quickly while enabling future IMS integrations as needed.
• Customizable Supply Organization: AskIris now allows hospitals to customize floor, room, aisle, shelf, and bin structures to match their existing layout, eliminating the need for costly reorganization.
• Cross-Platform Support: Healthcare professionals use various devices, from Zebra scanners to Apple Watches. AskIris was built with a single code base, ensuring seamless functionality across Android, iPhone, and Apple Watch.
• Scalable Development & Deployment: Designed with AngularJS, NodeJS, and Flutter, AskIris was developed for scalability across web and mobile platforms and built around a robust backend, an intuitive web portal, and a fully functional app.

Keith told us that they "helped AskIris turn a complex healthcare concept into a tool that feels simple and easy to use. That’s where we add value, translating vision into design and functionality that people want to engage with."

Conclusion

Through Designli’s SolutionLab process, AskIris refined its idea into a practical solution for hospital supply management.

By prioritizing a streamlined MVP, customizable inventory organization, and cross-platform functionality, Designli helped develop an app that simplifies supply tracking while allowing easy scalability.

Now, AskIris provides healthcare professionals with a more efficient way to locate and manage medical supplies in hospitals and clinics.

Eume: Bringing an Innovative Emotional Support Platform to Life

Challenge

Eume’s founder is a seasoned psychologist with decades of experience helping patients through mental health challenges. They understand that many people simply need someone who understands, listens to them, and has had similar life experiences.

That’s why the founder set out to create Eume, a digital platform offering an alternative to therapy where users can connect with empathetic listeners.

Given its many technical components, bringing this vision to life was challenging. That’s where Designli stepped in.

Solution

To build the platform, Designli handled all technical components, including product strategy, design, prototyping, and full-scale development.

Now, Eume users can:

• Connect with friends online: Users can explore a list of Friends currently available and discover the topics they’re most equipped to discuss, as each Friend’s unique life experiences are listed.
• Discover tailored connections: By setting expectations and needs upfront, Friends are prepared to provide the most relevant and helpful support, creating a more fulfilling conversation for both parties.
• Utilize flexible communication options: Engagement options include text-only chat, audio calls, and live video sessions, allowing users to connect in a way that feels comfortable and effective for them.
• Enjoy convenient scheduling: A schedule allows users to connect instantly or arrange a session for a future date and time, ensuring that emotional support is available when needed and practical.

"We worked closely with Eume to define their core features and ensure the app delivered a smooth, intuitive experience from the start," Keith concluded.

Conclusion

Focusing on accessibility and ease of use, Designli helped Eume create a seamless platform where people can find the emotional support they need.

Eume partnered with Designli for complete product strategy, graphic design, prototyping for early market feedback, and end-to-end development and launch support.

Designli’s expertise in user experience ensured that Eume is intuitive and thoughtfully designed to foster meaningful connections.

Successful Scaling Achieved

Scaling a healthcare-focused SMB SaaS requires balancing security, compliance, and accessibility, but Designli has demonstrated how the right partner can solve even the biggest hurdles.

Each case study highlights how Designli ensured these platforms could safely scale within their own goals, enabling long-term growth for each company in the healthcare sector.

In the end, successful scaling comes down to having the right team, tools, and strategy to bring about meaningful change. That’s exactly what an agency like Designli brings to the table.