PNC Bank's Dallas Stars Activation: Key Findings
PNC Bank has just wrapped up one of the season's more memorable brand activations.
Its "Mane St. Branch" pop-up translated a message about patience and long-term growth into something NHL fans could see and touch.
The build featured a 1,600-pound mullet installation and 20,000 custom hockey hair hats.
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Developed by integrated agency Arnold, the activation ran on November 4 and 6 outside the American Airlines Center during the Dallas Stars' home games.
The activation also supports PNC's $1.5 billion investment to expand and renovate its branch network.
Seventeen new locations are planned to open across North Texas to scale the network to over 110 branches in the region.
This initiative proves that even traditionally dry categories like banking can create genuine moments when brands fully commit to the execution and go where their target audience gathers.
How PNC Built a Barbershop That Stopped Traffic
The structure featured authentic barber chairs, penny-tile floors, and classic barber poles.
The centerpiece was a massive ginger mullet cascading down the building exterior.
It was constructed from 700 sections of synthetic hair and held in place with 350 bottles of hairspray.
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Inside, PNC "barbers" fitted fans with limited-edition Dallas Stars Hockey Hair Hats.
Twenty thousand hats were given out to fans across both game days, each requiring 30 precise steps to produce.
"How to explain long-term growth to hockey fans? With 20,000 mullets, duh."
"Not everyone in Dallas knows mullets and finances are synonymous with each other. Thanks to the Mane St. Branch, now they do," James Bray, ECD at Arnold, told DesignRush.
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The pop-up tells a story that if all the hat hair were laid end-to-end, it would stretch approximately 4 miles.
This is roughly twice the length of the Golden Gate Bridge.
The combined weight of all hats and hair totaled about 6,600 pounds, equivalent to three compact cars.
"Mane St. Branch" shows how a brand can translate an abstract message into something fans would want to actually interact with.
It's a move that makes the strategy far more effective than traditional financial marketing.
More Numbers Behind the Mullet
The campaign took nearly one year to build, from the initial creative conception to its final execution.
The barbershop structure was crafted over the course of six weeks, and its assembly required two 12-hour days of work at PNC Plaza.
The effort also featured a "flow shot" moment where fans could capture their hair reveal with red-carpet-style glambot technology.
Business in the front, hockey in the back 😏
— Dallas Stars (@DallasStars) November 2, 2025
Swing by the @PNCBank Mane St. Branch on PNC Plaza before the games on Nov. 4 & 6 starting at 4:30 PM to snag your very own hockey hair hat. pic.twitter.com/eKLPiqcVF9
Dallas Stars players participated through the National Hockey League Players' Association partnership, including:
- Jason Robertson
- Matt Duchene
- Wyatt Johnston
- Jake Oettinger
These numbers show how deliberate the build was, and this level of craft is what elevates the activation from a stunt to a brand asset people remember.
Take a look at this hockey hair 😮💨
— Dallas Stars (@DallasStars) October 29, 2025
Join us ahead of the games on Nov. 4 & 6 from 4:30 - 7:30pm at @pncbank's Mane St. Branch (PNC Plaza) and get your own free hockey hair hat. pic.twitter.com/SafOUZPLBJ
PNC's approach demonstrates how financial services brands can connect with culture authentically.
"Only in hockey could big hair make such a smart point about growth," PNC CMO Jenn Garbach shared with DesignRush.
"With our Mane St. Branch, we had fun, but the message is serious: the same patience and consistency it takes to grow an epic flow is how you build financial confidence, and it's why PNC shows up with steady, reliable support every day."
@jasondhicks91#fyp#fypシ#dallasstars#dallasstarshockey#texashockey♬ Dallas Stars GOAL - Czech Goal Horns
The campaign offers valuable takeaways because it connects banking services to culture without forcing the metaphor:
- Scale the experience to match the message by building something fans can see, touch, and share.
- Make the giveaway worth keeping so the brand lives on past the event and becomes part of the fan’s routine.
- Build partnerships that add credibility by involving real players and organizations that anchor the activation in real life.
Together, these show how experiential marketing can move beyond spectacle when every element supports a clear, culturally grounded idea.
Our Take: Can Hockey Mullets Sell Banking Services?
I think PNC found the sweet spot between absurd and strategic.
Banking is traditionally one of the hardest categories to make interesting.
But this activation works because it does a great job of illustrating the brand's commitment while staying anchored to a real business message.
The scale matters, too.
Anyone can hand out branded swag, but building a structure that requires long hours of work shows PNC's genuine investment in delivering a memorable experience.
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