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4 min read

Why Agencies That Prioritize Developers Will Win in 2025, Say Industry Experts

Expert-backed insights reveal why supporting developers is the growth strategy behind stronger products, deeper trust, and lasting results.
Software Development 4 min read
1,903
Why Agencies That Prioritize Developers Will Win in 2025, Say Industry Experts
Article by Andrea SurnitAndrea Surnit
Published Aug 20 2025
|
Updated Sep 01 2025
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Developer-Centric Leadership: Key Findings

  • Putting developers at the heart of strategy leads to better products, happier clients, and stronger teams.
  • When developers feel supported, companies see real business impact: higher quality, faster results, and deeper trust.
  • AI can boost developer productivity, but only if it’s introduced thoughtfully and built on solid foundations.

Here’s the reality: when developers thrive, businesses thrive.

Research from Gallup shows that highly engaged employees are 18% more productive and 23% more profitable, while companies with low engagement face up to 51% higher turnover.

For tech companies, those numbers hit even harder.

The lesson is simple: success in 2025 won’t come from the latest tool or flashy sales pitch. It will come from how well you support the people writing the code.

Quick listen: Why developer-centric leadership drives growth in 2025 — in under 2 minutes.

In this exclusive conversation with DesignRush, Thomaskutty Sebastian, co-founder and CSO of PIT Solutions, and Jason Penkethman, CPTO of Simpro Group, explain how they put developers first.

They share how they balance business demands with creativity and use AI to build stronger, faster, and more sustainable software teams.

designrush

Who Are the Experts

Thomaskutty Sebastian is co-founder, chief strategy officer, and partner at PIT Solutions AG, Switzerland. He has scaled the company from startup to a global enterprise with 800+ employees, delivering digital solutions across industries through a global sourcing model. His expertise spans business strategy, cross-cultural management, and leveraging AI for digital transformation.

Jason Penkethman is chief product & technology Officer at Simpro Group, with 30+ years of international experience in software and hardware development. He drives global product strategy, oversees engineering, and integrates AI and machine learning into product portfolios to enhance automation, predictive analytics, and intelligent decision-making.

Table of Contents
  • Who Are the Experts
  •  
  • Put Developers at the Core of Your Strategy
  • Choose Leaders with Both Technical Depth and People Skills
  • Adopt AI with Clear ROI and Strong Governance
  • Balance Fast Delivery with Long-Term Stability
  • Winning Developer Talent in 2025
  • Developer-Centric Leadership FAQs

Put Developers at the Core of Your Strategy

PIT Solutions’ shift toward prioritizing developers happened naturally, shaped by the way the company delivers its work.

“Highly skilled developers needed to be our core strength — our true USP. They are the architects of our solutions, the ones who bring our clients' ideas to life,” Sebastian says.

By giving developers space to grow, making their work visible, and putting them at the center of delivery, the team quickly saw improvements in both quality and client trust.

For Penkethman, the principle is the same. Developers do their best work when they’re trusted with autonomy and clear goals.

“I lead through principles rather than prescriptions, setting clear goals while giving teams freedom to determine how best to deliver,” Penkethman says.

The lesson is simple: when developers are empowered, companies also build stronger relationships, both within teams and with the clients they serve.

Choose Leaders with Both Technical Depth and People Skills

One of the biggest mistakes tech companies make is putting the wrong people in leadership roles, especially those who lack technical depth or people skills.

“More vocal team members may be recognized, while quieter, highly skilled contributors go unnoticed. When these silent performers feel undervalued, they may leave — causing knowledge loss that’s extremely costly to recover,” Sebastian explains.

That’s why PIT Solutions invests carefully in choosing leaders who combine both technical credibility and emotional intelligence.

Penkethman agrees, warning against leaders who dictate solutions rather than framing problems:

“Tech leaders can fall into the trap of dictating solutions instead of defining problems. I work to give teams the context, constraints, and goals, then let them determine the best approach.”

In other words, leadership isn’t about being the smartest person in the room. It’s about creating an environment where developers can do their best work.

Adopt AI with Clear ROI and Strong Governance

AI is reshaping how developers get their work done, but both leaders emphasize that it only delivers value when it’s used with purpose.

“We’ve established a dedicated AI team to evaluate tools that enhance code quality, accelerate workflows, and increase developer autonomy. Beyond internal efficiency, we’re developing AI-powered products in healthcare, where we see immense potential,” Sebastian says.

For Simpro, AI has already become part of daily routines:

  • GitHub Copilot and Cursor help developers reduce boilerplate and prototype faster
  • AI-powered QA tools identify edge cases earlier in testing
  • Productboard AI clusters feedback and helps prioritize the backlog

Engineers share and experiment with new AI-powered improvements

Even with these benefits, Penkethman is careful to point out that adoption only works if it’s grounded in clear goals.

Without ROI, governance, and cost-benefit checks, AI can easily turn into a distraction rather than a solution.

Balance Fast Delivery with Long-Term Stability

The push to deliver faster is constant in tech, but both leaders warn that speed without stability quickly backfires.

“Moving fast can be valuable, but if it leads to unstable systems or unmanageable technical debt, the gains are quickly lost. I focus on sustainable delivery — maintaining pace without compromising quality,” Penkethman says.

Equally important is making sure developers feel their work matters. They don’t just want to ship code; they want to see the difference it makes.

“Recognition should align with business value delivered, whether project success, client satisfaction, or innovation,” Sebastian says.

 
 
 
 
 
View this post on Instagram
 
 
 
 
 
 
 
 
 
 
 

A post shared by Simpro (@simprosoftware)

The lesson here is balance: good leaders push for progress but also protect stability, ensuring teams deliver quickly while maintaining quality and without burning out.

Winning Developer Talent in 2025

Attracting and keeping great developers is harder than ever, and salary alone won’t be enough.

Flexibility matters, but so does purpose.

The best developers want meaningful projects, room to grow, and the chance to see the impact of their work.

The takeaway is clear: if companies want to win developer talent in 2025 and beyond, they need to treat developers as true partners in progress, not just employees.

Here's how leaders can take action on developer-first leadership.

Developer-Centric Leadership FAQs

Why involve hiring agencies in developer leadership?

Agencies bring expertise in attracting the right talent, building strong team culture, and aligning developers with business goals.

What’s the biggest mistake leaders make with dev teams?

Putting people in charge who lack technical depth. This leads to undervaluing top contributors and losing critical talent.

Can AI fix developer productivity challenges?

Not by itself. AI amplifies what’s already there. With strong processes and governance, it speeds things up. Without them, it just creates bad results faster.

How do you balance customer demands with developer autonomy?

By setting clear problems and goals, then letting teams own the solution. It builds accountability and creativity at the same time.

What keeps top developers engaged in 2025?

Flexibility, meaningful projects, visible impact, recognition, and a culture of respect and growth.

👍👎💗🤯
Tags:
designrush interviews 
Andrea Surnit
Andrea Surnit
B2B Reporter

Andrea ‘Andi’ Surnit is a writer with over eight years in journalism and marketing. She started her career as a junior news reporter before transitioning to digital marketing at Razza Consulting Group, where she advanced to the role of Lead Writer. Throughout her career, she has cultivated expertise in ad copy, web content, client servicing, social media, and SEO. Currently, Andi writes for Spotlight at DesignRush, covering the latest trends in brand campaigns and agency news.

Follow on: LinkedIn Send email: andrea.l@designrush.com

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